Terms & Conditions

1. Who the Service is for

RentJinie is business software sold to rental businesses. It is not a consumer marketplace, and we do not act as an agent, broker or party to any rental agreement between you and your customers.

You are solely responsible for the rental contracts you enter into, the goods you hire out, the deposits you collect and any disputes with your customers.

2. Accounts and organisations

When you register, we create a user account, an organisation and your first store. The person who registers becomes the Org Owner and may invite Store Managers and Staff with limited permissions.

You are responsible for everything done under your organisation, including by your staff. Keep credentials confidential and tell us immediately if you suspect unauthorised access.

• You must provide accurate registration details and keep them current.
• You must be at least 18 years old and legally able to enter into a contract.
• One person may not create accounts to circumvent plan limits or a suspension.

3. Subscriptions, billing and taxes

The Service is offered on subscription plans with published limits on stores, inventory items and staff. Plan features and prices are shown on our pricing page and may change; we will give reasonable notice before a change affects an active subscription.

All fees are stated in Indian Rupees (₹) and are exclusive of GST unless stated otherwise. Applicable taxes are added at the prevailing rate. Fees are payable in advance for the billing period you select.

• A free plan is available with reduced limits and does not require a payment method.
• Exceeding your plan limits may require an upgrade before you can add more records.
• Non-payment may lead to suspension of access after notice.

4. Your data

You own the data you put into the Service — your inventory, customers, bookings, payments and documents. You grant us only the licence needed to host, process, back up and display that data so we can operate the Service for you.

How we handle personal data is set out in our Privacy Policy and, where we act as a processor for your customers' data, our Data Processing Agreement.

5. Acceptable use

You must not misuse the Service. Our Acceptable Use Policy forms part of these terms and lists what is prohibited — including unlawful content, attempts to breach security, reverse engineering, and using the Service to store data you have no right to hold.

6. Availability and support

We work to keep the Service available and reliable, but we do not guarantee uninterrupted access. We may carry out maintenance, and we may need to make emergency changes without notice.

Support is provided by email to all customers. Priority support is available on the plans that include it.

7. Intellectual property

The Service, its software, design, branding and documentation remain our property or that of our licensors. Nothing in these terms transfers any of our intellectual property to you, and nothing transfers yours to us.

You may not copy, modify, distribute, sell, lease or create derivative works from any part of the Service, nor attempt to extract its source code.

8. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you materially breach these terms, if payment is overdue, or if we are required to do so by law.

After termination we will keep your data for a limited period so you can export it, and will then delete it in line with our Privacy Policy. Export your data before closing your account.

9. Disclaimers and limitation of liability

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law we exclude all implied warranties, including fitness for a particular purpose.

We are not liable for indirect or consequential loss, loss of profit, loss of business or loss of data. Our total aggregate liability arising out of or in connection with the Service is limited to the subscription fees you paid us in the twelve months immediately before the event giving rise to the claim.

Nothing in these terms limits liability that cannot be limited under applicable law.

10. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your use of the Service in breach of these terms, from the goods you rent out, or from your dealings with your customers.

11. Changes to these terms

We may update these terms. If a change is material we will give notice through the Service or by email before it takes effect. Continuing to use the Service after that date means you accept the updated terms.

12. Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the competent courts in India, and the parties will attempt good-faith resolution before commencing proceedings.