Frequently Asked Questions

Businesses that hire out physical goods and take them back: clothing and costume rental, tent houses, electronics, laptops and computers, machinery, and furniture. It works for a single shop and for an organisation running several stores.

Not today. RentJinie is software your team uses to run the business — bookings are created by you or your staff. There is no public catalogue, no consumer booking and no online payment checkout for your customers at this stage.

Yes. The free plan lets you set up a store and add inventory so you can try RentJinie with your own stock before paying anything. It does not require a card.

Plans are priced monthly in Indian Rupees, with yearly billing available on paid plans. Current prices and limits are listed on the pricing page, which reads live from our system, so what you see there is what applies.

Yes. Bulk Excel import is available so you can bring an existing catalogue in without retyping it. Items can carry variants such as size, colour or configuration, each with its own stock and pricing.

Yes. You can take a security deposit against a booking and later refund or forfeit it. Returns are checked in per item with a condition recorded, and damage charges and late fees can be applied against the booking.

For clothing rentals, an item that comes back goes into a cleaning state and is blocked from being booked again until it is marked clean. It stops an unwashed item being promised to the next customer.

Yes. RentJinie has owner, manager and staff roles, and staff are assigned to stores. People see the store and the permissions you give them, and nothing from any other organisation.

Yes, there is a vendor app for iOS and Android for owners, managers and staff, alongside the web panel. There is no separate consumer app.

Yes. Revenue, inventory, stock, late-return and customer reports all export to Excel, and you can export before closing an account. Your data stays yours.

The system generates PDF invoices and receipts, and you can store your business GST number against your organisation. It is general-purpose billing rather than tax advice — confirm with your accountant that your setup meets your statutory obligations.

Contact our support team and we will help you regain access. A self-service password reset is not available yet, so please reach out rather than creating a second account.

Yes. Every organisation is isolated from every other one, and access within your organisation is controlled by role. See our Privacy Policy and Data Processing Agreement for the detail.